Privacy Policy

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

• Your name, email address, phone number, and shipping/billing address

• Payment details (processed securely through third-party payment gateways)

• Browsing behavior, device information, and IP address (for analytics and security)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchases and promotions

• Improve our website, products, and customer service

• Prevent fraudulent transactions and ensure account security

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third parties only when necessary, such as:

• Payment processors

• Delivery partners

• Marketing and analytics tools (e.g., Google Analytics, Meta)

4. Data Security

Your personal information is stored securely, and we implement appropriate measures to protect it against unauthorized access or disclosure.

5. Cookies

We use cookies to enhance your browsing experience and gather data on website usage. You can adjust your browser settings to decline cookies.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time

7. Policy Updates

We may update this policy occasionally. Please review it regularly for changes. Continued use of our website means you accept any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:  info@silkywhitecosmetics.com
Phone: +94  0706 432 560
Address: Opposite the Maspotha Buddhist Temple, Puttalam Road, Kurunegala.